Premier Dermatology - Naperville is a leading dermatologist that prioritizes patient care. Our skin care philosophy is patient-centered and compassionate. In the Fox Valley area, our team of dermatologists offers many services like aesthetic, medical, and pediatric. We use advanced technology and techniques in our modern facility. Our Fox Valley dermatology clinic provides a comprehensive range of services, including pediatric, medical, aesthetic, surgical, cosmetic, and aesthetic treatments. We use the latest techniques and technologies in our modern facility.
Reviews Summary
The reviews are overwhelmingly positive about the medical practice. Many patients are happy with the staff's teamwork and commitment to patient care. They reported no waiting times, attentive and professional service and excellent doctor understanding of their needs. There is a great emphasis on comfort and safety for each patient. The doctor is attentive to his patient's needs, listens carefully to their concerns and provides appropriate treatment. The medications prescribed are effective and have had good outcomes in most cases. The inclusion of a child's feedback on the services received shows that the practice makes time for the smallest patients. A revamp of the structure of existing premises received a thumbs up because of its togetherness and cleanliness. Premier Dermatology is highly recommended by all the clients. Sometimes patients simply say “Very satisfied Thanks” or “Very professional and caring at the same time!” and still recommend. This practice was rated highly for its quality patient care and customer service.
Well, it has been over two weeks since my appointment with the PA at the Naperville location. I had some spots on my face that I needed to have evaluated as per my PCP's suggestion. The PA was friendly and that is why I am giving this review a 1. The first tech that came in before the PA was not friendly and I felt like a number on her checklist. The PA told me the spots posed no need for concern and could be removed by laser. She said a nurse would come in to set things up for a future date. Then the tech came back in and said the nurses were all on break or not available and she took some photos which she said would be sent to the nurses. She told me that someone would be in touch with me in a few days to discuss what needed to be done and set up an appointment at a different location. As I said it has been over two weeks and no one has ever called me or made any attempt to reach out to me. The poor communication does not leave me with a good feeling. I would not recommend this practice based on my experience.